New pharmacy benefits manager

Beginning Jan. 1, 2026, CVS Caremark will replace Express Scripts as the pharmacy benefits manager for the State Health Plan. CVS Caremark serves more than 88 million people. You will receive information from CVS Caremark over the next few months, and we encourage you to review the information carefully. While PEBA expects this to be a smooth transition, employees are advised to call the phone number in the materials if you have questions.

Identification cards

All subscribers will receive a new prescription benefits ID card before Dec. 31, 2025. Covered dependents will use the card issued in the subscriber’s name. The card will include important information your pharmacist will need to process your claim. Beginning January 1, provide your network pharmacy with the new card so they can update your records.

To ensure you receive your new ID card, log in to MyBenefits to review and update your address on file with PEBA before Monday, September 15, 2025. If you have any questions, please contact Human Resource Benefits Manager Chetna Patel at CPatel@scfc.gov or (803) 896-8874.